INCIDENT: Main Server Connectivity Issues
Incident Report for Mercury Cash
Resolved
This issue was resolved, We apologize for any inconvenience this may have caused.
Posted Nov 20, 2018 - 10:52 EST
Monitoring
We have identified the issue and our services are currently getting back online. We will keep you posted while we monitor the entire infrastructure. Thank you for your patience.
Posted Nov 19, 2018 - 13:18 EST
Investigating
We have suffered a connectivity issue with one of our main servers, we are currently investigating.
Posted Nov 19, 2018 - 12:20 EST
This incident affected: Nodes (Bitcoin Network, Ethereum Network, Dash Network), API, Website, ID Verification, Digital Currencies, Customer Support, Cryptocurrency Purchases, Mobile (Android App, iOS Application), and Payment Methods (WIRE - Bank Transfers).