Mercury Cash Status Page
Crash detected on Fingerprint on FaceiD devices
Identified - Our engineers are working to solve the FaceID issue that is causing some devices on iPhone X, XS, XS Max and potentially XR crash when the configuration of this security measure is activated by the users.

Please be in touch on our statuspage for further updates.
Mar 30, 14:25 EDT

About This Site

Welcome to the Mercury Cash status page. We use this page to communicate any issues with our products including planned and unplanned outages.

Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
ID Verification Operational
90 days ago
100.0 % uptime
Today
Digital Currencies Operational
90 days ago
99.91 % uptime
Today
Customer Support Operational
90 days ago
100.0 % uptime
Today
Cryptocurrency Purchases ? Operational
90 days ago
99.91 % uptime
Today
Mobile ? Operational
90 days ago
100.0 % uptime
Today
Android App ? Operational
90 days ago
100.0 % uptime
Today
iOS Application ? Operational
90 days ago
100.0 % uptime
Today
Payment Methods Operational
90 days ago
100.0 % uptime
Today
WIRE - Bank Transfers ? Operational
90 days ago
100.0 % uptime
Today
Nodes Operational
90 days ago
100.0 % uptime
Today
Bitcoin Network ? Operational
90 days ago
100.0 % uptime
Today
Ethereum Network ? Operational
90 days ago
100.0 % uptime
Today
Dash Network ? Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
99.98 % uptime
Today
Login ? Operational
90 days ago
99.97 % uptime
Today
Sign Up ? Operational
90 days ago
99.97 % uptime
Today
KYC Verification ? Operational
90 days ago
99.97 % uptime
Today
SMS Verification ? Operational
90 days ago
100.0 % uptime
Today
iOS Mobile App Operational
90 days ago
100.0 % uptime
Today
iOS Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Sep 16, 2019

No incidents reported today.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.

Sep 4, 2019
Dash Delayed Transactions
Resolved - This incident has been resolved.
Sep 4, 15:12 EDT
Monitoring - We have identified that DASH transactions started to normalize, we will continue to monitor the situation for a couple of hours more until mark this issue as resolved.
Sep 3, 13:52 EDT
Identified - Dear users, we have identified an error with our Dash Network nodes, our engineers have applied a fix and we are expecting to have the network fully operational in couple minutes while all the nodes sync the blockchain.

If you are expecting a transaction this will be delayed until the network is completely synced.
Sep 3, 13:28 EDT
Platform maintenance
Completed - The scheduled maintenance has been completed.
Sep 4, 14:11 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 13:11 EDT
Scheduled - We are undergoing for a general maintenance of our platform.
Sep 4, 13:10 EDT
Sep 2, 2019

No incidents reported.

← Incident History Powered by Statuspage