Mercury Cash Status Page
Experiencing Issues with Twilio SMS, Middle East & Africa

About This Site

Welcome to the Mercury Cash status page. We use this page to communicate any issues with our products including planned and unplanned outages.

Cash API ? Operational
90 days ago
100.0 % uptime
Today
Cash Website ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Sign Up ? Operational
90 days ago
100.0 % uptime
Today
KYC Verification ? Operational
90 days ago
100.0 % uptime
Today
SMS Verification ? Operational
90 days ago
100.0 % uptime
Today
Gate Website ? Operational
90 days ago
85.1 % uptime
Today
Digital Currencies Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
90 days ago
100.0 % uptime
Today
Cryptocurrency Purchases ? Operational
90 days ago
100.0 % uptime
Today
Mobile ? Operational
90 days ago
100.0 % uptime
Today
Android App ? Operational
90 days ago
100.0 % uptime
Today
iOS Application ? Operational
90 days ago
100.0 % uptime
Today
Payment Methods Operational
90 days ago
100.0 % uptime
Today
WIRE - Bank Transfers ? Operational
90 days ago
100.0 % uptime
Today
SEPA Payments Operational
90 days ago
100.0 % uptime
Today
Nodes Operational
90 days ago
100.0 % uptime
Today
Bitcoin Network ? Operational
90 days ago
100.0 % uptime
Today
Ethereum Network ? Operational
90 days ago
100.0 % uptime
Today
Dash Network ? Operational
90 days ago
100.0 % uptime
Today
iOS Mobile App Operational
90 days ago
100.0 % uptime
Today
iOS Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Gate API ? Operational
90 days ago
100.0 % uptime
Today
SMS, Latin America Operational
SMS, APAC Operational
Twilio SMS, Europe Operational
Twilio SMS, Middle East & Africa Degraded Performance
Twilio SMS Operational
Twilio REST API Operational
DigitalOcean FRA1 Operational
DigitalOcean DNS Operational
DigitalOcean Kubernetes Operational
DigitalOcean Spaces Operational
DigitalOcean Networking Operational
DigitalOcean Managed Databases Operational
DigitalOcean Load Balancers Operational
DigitalOcean Droplets Operational
DigitalOcean Container Registry Operational
DigitalOcean API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 24, 2021

No incidents reported today.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021
Resolved - This incident has been resolved.
Jan 16, 06:08 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 3, 06:32 EST
Update - Our 3rd party provider continues the investigation, we will update you as soon we got more information. Thank you for your cooperation.
Dec 2, 18:09 EST
Identified - One of our third-party providers that manage some of our storage is having issues which are causing that our Mercury Gate software fails, we are working together with the provider to get a fast solution to this issue.
Dec 2, 13:52 EST
Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.