Mercury Cash Status Page
Crash detected on Fingerprint on FaceiD devices
Identified - Our engineers are working to solve the FaceID issue that is causing some devices on iPhone X, XS, XS Max and potentially XR crash when the configuration of this security measure is activated by the users.

Please be in touch on our statuspage for further updates.
Mar 30, 14:25 EDT

About This Site

Welcome to the Mercury Cash status page. We use this page to communicate any issues with our products including planned and unplanned outages.

Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
99.96 % uptime
Today
Website ? Operational
90 days ago
99.91 % uptime
Today
ID Verification Operational
90 days ago
100.0 % uptime
Today
Digital Currencies Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
90 days ago
100.0 % uptime
Today
Cryptocurrency Purchases ? Operational
90 days ago
100.0 % uptime
Today
Mobile ? Operational
90 days ago
99.96 % uptime
Today
Android App ? Operational
90 days ago
99.96 % uptime
Today
iOS Application ? Operational
90 days ago
99.96 % uptime
Today
Payment Methods Operational
90 days ago
100.0 % uptime
Today
WIRE - Bank Transfers ? Operational
90 days ago
100.0 % uptime
Today
Nodes Operational
90 days ago
100.0 % uptime
Today
Bitcoin Network ? Operational
90 days ago
100.0 % uptime
Today
Ethereum Network ? Operational
90 days ago
100.0 % uptime
Today
Dash Network ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Apr 23, 2019

No incidents reported today.

Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019
iOS App - BTC Balance issues
Resolved - This incident has been resolved.
Apr 18, 10:32 EDT
Identified - The issue has been identified and we are working in a fix for our next release for Mobile Apps
Apr 5, 13:21 EDT
Investigating - We have detected that some users and devices are experiencing a crash of our app when they enter in their BTC balance account. Our engineers are investigating this issue.
Apr 5, 08:37 EDT
Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.

← Incident History Powered by Statuspage