Mercury Cash Status Page
Investigating - We have identified an issue with Android devices that are showing incorrect pricing when the device is in spanish and has dot (.) as separator of thousand. We currently don't have an ETA to solve this issue, we will keep you posted via our Status Page
Oct 26, 05:04 EDT
Identified - Our engineers are working to solve the FaceID issue that is causing some devices on iPhone X, XS, XS Max and potentially XR crash when the configuration of this security measure is activated by the users.

Please be in touch on our statuspage for further updates.
Mar 30, 14:25 EDT

About This Site

Welcome to the Mercury Cash status page. We use this page to communicate any issues with our products including planned and unplanned outages.

API ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
ID Verification Operational
90 days ago
100.0 % uptime
Today
Digital Currencies Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
90 days ago
100.0 % uptime
Today
Cryptocurrency Purchases ? Operational
90 days ago
100.0 % uptime
Today
Mobile ? Degraded Performance
90 days ago
100.0 % uptime
Today
Android App ? Degraded Performance
90 days ago
100.0 % uptime
Today
iOS Application ? Operational
90 days ago
100.0 % uptime
Today
Payment Methods Operational
90 days ago
100.0 % uptime
Today
WIRE - Bank Transfers ? Operational
90 days ago
100.0 % uptime
Today
Nodes Operational
90 days ago
100.0 % uptime
Today
Bitcoin Network ? Operational
90 days ago
100.0 % uptime
Today
Ethereum Network ? Operational
90 days ago
100.0 % uptime
Today
Dash Network ? Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Sign Up ? Operational
90 days ago
100.0 % uptime
Today
KYC Verification ? Operational
90 days ago
100.0 % uptime
Today
SMS Verification ? Operational
90 days ago
100.0 % uptime
Today
iOS Mobile App Operational
90 days ago
100.0 % uptime
Today
iOS Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Dec 9, 2019

No incidents reported today.

Dec 8, 2019

No incidents reported.

Dec 7, 2019
Resolved - This incident is resolved.
Dec 7, 02:49 EST
Identified - We have implemented a fix in our ETH Nodes, after an emergency upgrade to be prepared to the Hard Fork the nodes got affected and now after applying a fix the syncing has continued, once the blocks are sync if you have received transactions you will have them available very soon.

Thank you for your understanding.
Dec 6, 17:15 EST
Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.